Frequently Asked Questions About Rubric
Many clubs have similar questions when it comes to using Rubric! Student Group Services compiles all of the most frequent problems, creates simple solutions, and lists out step-by-step instructions for future reoccurrences. Check this page to troubleshoot before reaching out to our team!
Why can't I find a student group or event on the Rubric search page?
There are two search queries on Rubric: Events and Societies. First, you will need to ensure the location and University are properly selected (Alberta, Canada and the University of Alberta). To ensure you are on the right database, refer to the top of the filter on the left-side of the screen (red circle). If you want to switch between databases, refer to the navigation bar at the top of the screen (blue rectangle).
If you still cannot find a specific student group or event on the database, this is because the group is not currently affiliated, or the event has not been approved yet. Only affiliated groups and approved events will show up in the public version of the database.
I missed my group's registration deadline! What happens to our Rubric account?
If a group has not submitted its registration, or a registration is not approved by the group's affiliation deadline, the group will be disaffiliated, AKA frozen. A group that is not affiliated is unable to access privileges such as submitting events, receiving banking documentation, and tabling at Clubs Fair.
If this has happened to your group, you can be re-affiliated by submitting and receiving approval of its registration. Please note that failure to get registration approved after one year following the registration deadline will lead to your group being archived, AKA deactivated. A
What does it mean when my group is affiliated or disaffiliated on Rubric?
Rubric's terminology differs from our old platform - but the concepts are quite similar! Here's a breakdown of some terms you may encounter, and what they mean.
BearsDen Term |
Rubric Term |
Definition |
|
Active
|
Affiliated |
The status of groups that has submitted annual registration and met all the requirements of recognition, resulting in the approval of their registration. These groups are able to access all available features on Rubric and all the privileges of student group recognition. |
|
Frozen
|
Disaffiliated |
The status of groups that fail to obtain an approved registration by their affiliation deadline, which is a month following their election month. The group will have little to no access to Rubric's features until they obtain approval of their registration. You can read more here. |
|
Deactivated |
Archived |
The status of groups that have been disaffiliated for over a year following their affiliation deadline. The group's account will no longer be accessible, and they will not be eligible to reregister. You can read more here. |
Learn more about student group recognition and registration here!
I don't have access to my club's email! How do I get into my club's Rubric account?
Groups that cannot access their club email inbox will need to have their Rubric account email changed by Student Group Services. The group's President can reach out to clubs@uasu.ca to request this change so they can access the account, submit registration, and receive email updates about the status of their submission. Rubric account emails must be switched back to a club email after registration is approved.
Please note that if your group's CCID has expired, you will not be able to renew it until your registration is approved. For more information, check out this resource page. If your group email is not a group CCID email, Student Group Services cannot help recover the account.
Why am I unable to edit the name of (or delete) certain executive positions on Rubric?
Rubric has four default positions: President, Secretary, Vice President, and Treasurer. These positions cannot be deleted or have their names edited. These roles can, however, have their permissions altered, and can remain unassigned. Please note that it is mandatory for each student group to have the executive positions of 'President' and 'Treasurer' (or equivalent). If you have no use for the four default positions (i.e. they are titled differently in your constitution) keep them unassigned and they will not show up on your executive roster.
I am a group executive, and I cannot access features on my club management page.
Only student accounts that are assigned an executive role with specific permissions are able to access specific pages. Try troubleshooting these issues:
- Are you logging into the student portal, and switching to the club management page? Note that executive access is tied to your personal student account. For steps on how to navigate this, check out this page.
- Is your group affiliated? Some Rubric features are only available to affiliated student groups.
- Are you assigned as an executive? If not, your group's president can set this up by following these steps.
- Does your role have the right permissions assigned? Different executive roles may have access to different sections of Rubric. For example, only roles with “Society Settings” permissions can edit the executive team's information.
How else can I get help with navigating or troubleshooting features on Rubric?
Rubric has a built-in Help feature that can answer many common platform questions and guide you through features step-by-step! Once logged into Rubric, click the pink speech-bubble icon in the bottom-right corner of the page to access help articles and support resources. You can also check out additional information about the platform's features by visiting the rest of our Rubric resource pages.